Lieferando

Value Propostion MCA

Team

Team

MCA

MCA

14 Members

14 Members

Role

Role

Staff Product Designer II

Staff Product Designer II

Project

Project

Value Proposition Design

Value Proposition Design

Scope

Scope

Usability Testing

Usability Testing

Documentation

Documentation

Workshops

Workshops

Cross Vertical

Cross Vertical

Prod & Business

Prod & Business

Stakeholders

Stakeholders

Timeline

Timeline

22 Months

22 Months

Overview

I am co-leading a UX improvement initiative for the marketplace portal, working alongside another designer to address engagement and conversion barriers. By uncovering and solving friction points, the project aims to revitalize growth, enhance user experience, and drive measurable business outcomes.

Problem

Since End of 2023, the marketplace portal’s growth has stagnated. To drive improvement, we need to identify UX challenges such as friction in navigation, unclear value propositions, and usability barriers that may impact engagement and conversions.

Team

MCA

14 Members

Role

Staff Product Designer II

Project

Value Proposition Design

Scope

Usability Testing

Documentation

Workshops

Cross Vertical

Prod & Business

Stakeholders

Timeline

18 Months

Context
Context
Building context
Building context
Problem
Problem
Growth
Growth
Research
Research
UXR
UXR
Workshop
Workshop
VP
insight Workshop
outcome
outcome  2
outcome 3
outcome 4
outcome  5
outcome  6
outcome  7
outcome 8
outcome  9
outcome 10
Ends
OC

© Ali Siddiqui. 2024

© Ali Siddiqui. 2024

© Ali Siddiqui. 2024

alishaharyar@icloud.com